{"id":28281,"date":"2024-07-10T17:12:37","date_gmt":"2024-07-10T09:12:37","guid":{"rendered":"https:\/\/www.senergytec.com\/support\/security-center\/"},"modified":"2025-04-11T10:05:28","modified_gmt":"2025-04-11T02:05:28","slug":"%eb%b3%b4%ec%95%88-%ec%84%bc%ed%84%b0","status":"publish","type":"page","link":"https:\/\/www.senergytec.com\/ko\/support\/%eb%b3%b4%ec%95%88-%ec%84%bc%ed%84%b0\/","title":{"rendered":"\ubcf4\uc548 \uc13c\ud130"},"content":{"rendered":"\n<style type=\"text\/css\" id=\"style-css-av-lyfjlc4z-5f28ff5d90250a875ec9835b9667ad91\">\n.avia-section.av-lyfjlc4z-5f28ff5d90250a875ec9835b9667ad91{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/www.senergytec.com\/wp-content\/uploads\/2024\/07\/\u5b89\u5168\u4e2d\u5fc3.png);\nbackground-position:center center;\nbackground-attachment:fixed;\n}\n.avia-section.av-lyfjlc4z-5f28ff5d90250a875ec9835b9667ad91 .av-section-color-overlay{\nopacity:0.5;\nbackground-color:#000000;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-lyfjlc4z-5f28ff5d90250a875ec9835b9667ad91 main_color avia-section-default avia-no-border-styling  avia-builder-el-0  el_before_av_submenu  avia-builder-el-first  avia-full-stretch avia-bg-style-fixed av-section-color-overlay-active  av-minimum-height av-minimum-height-custom  container_wrap sidebar_right'  data-section-bg-repeat='stretch'><div class='av-section-color-overlay-wrap'><div class=\"av-section-color-overlay\"><\/div><div class='container av-section-cont-open' style='height:400px'><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-28281'><div class='entry-content-wrapper clearfix'>\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div><\/div><div class='clear'><\/div><div id='sub_menu1'  class='av-submenu-container footer_color  avia-builder-el-1  el_after_av_section  el_before_av_section  av-sticky-submenu  submenu-not-first container_wrap sidebar_right' style='z-index:301' ><div class='container av-menu-mobile-disabled '><\/div><\/div><div class='sticky_placeholder'><\/div>\n<div id='advantages'  class='avia-section av-i4yov9-46e6c1d5aa2741a9f710afd69fa0c03d main_color avia-section-default avia-no-border-styling  avia-builder-el-2  el_after_av_submenu  el_before_av_hr  avia-bg-style-scroll  container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-28281'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" id=\"style-css-av-lyfn1l93-52e2c21d397051327b22f72f02ae314a\">\n.hr.av-lyfn1l93-52e2c21d397051327b22f72f02ae314a{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-lyfn1l93-52e2c21d397051327b22f72f02ae314a hr-invisible  avia-builder-el-3  el_before_av_one_full  avia-builder-el-first  '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<style type=\"text\/css\" id=\"style-css-av-fva0o5-ee3ec11b88ef71299d88275c15e49f61\">\n#top .flex_column.av-fva0o5-ee3ec11b88ef71299d88275c15e49f61{\nborder-radius:0px;\n-webkit-border-radius:0px;\n-moz-border-radius:0px;\npadding:0px;\n}\n<\/style>\n<div class='flex_column av-fva0o5-ee3ec11b88ef71299d88275c15e49f61 av_one_full  avia-builder-el-4  el_after_av_hr  el_before_av_one_full  first flex_column_div av-zero-column-padding '   ><style type=\"text\/css\" id=\"style-css-av-lyfn4as1-1698711a217975fec0663d10d94c137c\">\n#top .av-special-heading.av-lyfn4as1-1698711a217975fec0663d10d94c137c{\nmargin:0px;\npadding-bottom:0px;\n}\n<\/style>\n<div  class='av-special-heading av-lyfn4as1-1698711a217975fec0663d10d94c137c av-special-heading-h2 blockquote elegant-quote elegant-centered  avia-builder-el-5  avia-builder-el-no-sibling  av-linked-heading '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  ><span class=\"heading-wrap\">Vulnerability Disclosure<\/span><\/h2><div class='special-heading-border'><div class='special-heading-inner-border'><\/div><\/div><\/div><\/div>\n<style type=\"text\/css\" id=\"style-css-av-405rvnp-b7c112facd541957ec6ab3b2e33a9cb0\">\n#top .flex_column.av-405rvnp-b7c112facd541957ec6ab3b2e33a9cb0{\nborder-radius:0px;\n-webkit-border-radius:0px;\n-moz-border-radius:0px;\npadding:0px;\n}\n<\/style>\n<div class='flex_column av-405rvnp-b7c112facd541957ec6ab3b2e33a9cb0 av_one_full  avia-builder-el-6  el_after_av_one_full  el_before_av_one_full  first flex_column_div av-zero-column-padding column-top-margin'   ><section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><p style=\"padding-left: 40px;\">We are committed to building and implementing a comprehensive \u201cEnd-to-End Global Cybersecurity Assurance System\u201d as a key strategy for our company. Through robust policies, organizational structures, procedures, management practices, technologies, and standards, we have established a sustainable and reliable vulnerability management system. We encourage users, partners, suppliers, and others who discover potential security risks or vulnerabilities related to our products and solutions to proactively report them to us via email (<a href=\"mailto:service@senergytec.com\">service@senergytec.com<\/a>). To facilitate the verification and identification of vulnerabilities, please include, but do not limit your report to, the following information in the email.<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Provide the name of your organization, job title, and contact details.<\/li>\n<li>Include a detailed description of the potential security risk or vulnerability you have identified.<\/li>\n<li>Provide technical details such as system configuration, identification method, detailed description &amp; screenshots of the exploit, sample capture, proof of concept (PoC), steps to reproduce the problem, etc.<\/li>\n<li>Specify the product, model, software\/firmware version where the security risk or vulnerability is observed.<\/li>\n<li>Outline the plans for disclosing the vulnerability.<\/li>\n<li>For any reported suspected vulnerabilities, we will work with the product team to analyze and verify the issues, determine the feasibility of remediation plans, and provide reliable and timely remediation solutions.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div><\/section><\/div>\n<style type=\"text\/css\" id=\"style-css-av-3hf1bs5-5c5283561708748614240bffb1ab3d9b\">\n#top .flex_column.av-3hf1bs5-5c5283561708748614240bffb1ab3d9b{\nborder-radius:0px;\n-webkit-border-radius:0px;\n-moz-border-radius:0px;\npadding:0px;\n}\n<\/style>\n<div class='flex_column av-3hf1bs5-5c5283561708748614240bffb1ab3d9b av_one_full  avia-builder-el-8  el_after_av_one_full  el_before_av_one_full  first flex_column_div av-zero-column-padding column-top-margin'   ><style type=\"text\/css\" id=\"style-css-av-lyfjp9n7-ba789686808fa98021fb8bdfc8ff3524\">\n#top .av-special-heading.av-lyfjp9n7-ba789686808fa98021fb8bdfc8ff3524{\nmargin:0px;\npadding-bottom:0px;\n}\n<\/style>\n<div  class='av-special-heading av-lyfjp9n7-ba789686808fa98021fb8bdfc8ff3524 av-special-heading-h2 blockquote elegant-quote elegant-centered  avia-builder-el-9  avia-builder-el-no-sibling  av-linked-heading '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  ><span class=\"heading-wrap\">Handling Mechanism<\/span><\/h2><div class='special-heading-border'><div class='special-heading-inner-border'><\/div><\/div><\/div><\/div>\n<style type=\"text\/css\" id=\"style-css-av-2zrpo5h-f29731b00c2c70843128d2dd2cf9d71c\">\n#top .flex_column.av-2zrpo5h-f29731b00c2c70843128d2dd2cf9d71c{\nborder-radius:0px;\n-webkit-border-radius:0px;\n-moz-border-radius:0px;\npadding:0px;\n}\n<\/style>\n<div class='flex_column av-2zrpo5h-f29731b00c2c70843128d2dd2cf9d71c av_one_full  avia-builder-el-10  el_after_av_one_full  el_before_av_one_full  first flex_column_div av-zero-column-padding column-top-margin'   ><section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><p style=\"padding-left: 40px;\">We will implement a strict vulnerability information handling process, limiting access to only those personnel involved in addressing the vulnerability. Additionally, we require individuals who report the vulnerability to keep it confidential until it is publicly disclosed.<\/p>\n<p style=\"padding-left: 40px;\">We publicly disclose security vulnerabilities through the following two approaches:<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><strong>Security Advisory: <\/strong>A Security Advisory includes information such as the severity level of the vulnerability, business impact, and remediation plan, and is intended to communicate the remediation plans. Security Advisories are used to publish information directly related to product vulnerabilities and their remediations.<\/li>\n<li><strong>Security Notice: <\/strong>A Security Notice contains responses to public security topics related to the products, covering both vulnerability-related and non-vulnerability-related issues. Security Notices are used to publish information assessed by the SSR as Informational issues, such as those discussed in public platform (e.g., blogs or discussion lists). Additionally, in special scenarios where there might be widespread public concern about product vulnerabilities or active exploitation of vulnerabilities is observed, Security Notices are also used to inform relevant clients about our response progress regarding the vulnerabilities.<\/li>\n<li>For detailed CVSSv3 standards, please refer to the link: \u00a0<a href=\"https:\/\/www.first.org\/cvss\/specification-document\">https:\/\/www.first.org\/cvss\/specification-document<\/a><\/li>\n<li>Following the principles outlined above and in compliance with industry standards ISO\/IEC 30111, ISO\/IEC 29147, SO\/SAE 21434, we have established a comprehensive vulnerability management process. We are committed to maximizing client protection and mitigating the risk of vulnerability exploitation.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div><\/section><\/div>\n<style type=\"text\/css\" id=\"style-css-av-2gh9o5h-3ab2e58025a86e9194e63e246f88764e\">\n#top .flex_column.av-2gh9o5h-3ab2e58025a86e9194e63e246f88764e{\nborder-radius:0px;\n-webkit-border-radius:0px;\n-moz-border-radius:0px;\npadding:0px;\n}\n<\/style>\n<div class='flex_column av-2gh9o5h-3ab2e58025a86e9194e63e246f88764e av_one_full  avia-builder-el-12  el_after_av_one_full  el_before_av_hr  first flex_column_div av-zero-column-padding column-top-margin'   ><style type=\"text\/css\" id=\"style-css-av-lyfjrkpv-2e0038d91d374fc5235ec09828df6dc8\">\n#top .av-special-heading.av-lyfjrkpv-2e0038d91d374fc5235ec09828df6dc8{\nmargin:0px;\npadding-bottom:0px;\n}\n<\/style>\n<div  class='av-special-heading av-lyfjrkpv-2e0038d91d374fc5235ec09828df6dc8 av-special-heading-h2 blockquote elegant-quote elegant-centered  avia-builder-el-13  avia-builder-el-no-sibling  av-linked-heading '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  ><span class=\"heading-wrap\">Response Mechanism<\/span><\/h2><div class='special-heading-border'><div class='special-heading-inner-border'><\/div><\/div><\/div><\/div>\n<style type=\"text\/css\" id=\"style-css-av-lyfl4ziu-ab60b4992253b404ec36e3292bbe521c\">\n.hr.av-lyfl4ziu-ab60b4992253b404ec36e3292bbe521c{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-lyfl4ziu-ab60b4992253b404ec36e3292bbe521c hr-invisible  avia-builder-el-14  el_after_av_one_full  el_before_av_one_full  '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<style type=\"text\/css\" id=\"style-css-av-277z7ph-062778956ada7f950e1c4d1e0cf96251\">\n#top .flex_column.av-277z7ph-062778956ada7f950e1c4d1e0cf96251{\nborder-radius:0px;\n-webkit-border-radius:0px;\n-moz-border-radius:0px;\npadding:0px;\n}\n<\/style>\n<div class='flex_column av-277z7ph-062778956ada7f950e1c4d1e0cf96251 av_one_full  avia-builder-el-15  el_after_av_hr  el_before_av_one_full  first flex_column_div av-zero-column-padding '   ><style type=\"text\/css\" id=\"style-css-av-lyfkybem-733c942bcd276b8db5170e3c768c50cb\">\n.avia-image-container.av-lyfkybem-733c942bcd276b8db5170e3c768c50cb .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-lyfkybem-733c942bcd276b8db5170e3c768c50cb av-styling- avia-align-center  avia-builder-el-16  avia-builder-el-no-sibling  '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" class='wp-image-28274 avia-img-lazy-loading-not-28274 avia_image' src=\"https:\/\/www.senergytec.com\/wp-content\/uploads\/2024\/07\/\u5173\u8054\u5173\u7cfb5\u9879PPT\u56fe\u6587\u9875-6.png\" alt='' title='\u5173\u8054\u5173\u7cfb5\u9879PPT\u56fe\u6587\u9875 (6)'  height=\"676\" width=\"1041\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/www.senergytec.com\/wp-content\/uploads\/2024\/07\/\u5173\u8054\u5173\u7cfb5\u9879PPT\u56fe\u6587\u9875-6.png 1041w, https:\/\/www.senergytec.com\/wp-content\/uploads\/2024\/07\/\u5173\u8054\u5173\u7cfb5\u9879PPT\u56fe\u6587\u9875-6-300x195.png 300w, https:\/\/www.senergytec.com\/wp-content\/uploads\/2024\/07\/\u5173\u8054\u5173\u7cfb5\u9879PPT\u56fe\u6587\u9875-6-1030x669.png 1030w, https:\/\/www.senergytec.com\/wp-content\/uploads\/2024\/07\/\u5173\u8054\u5173\u7cfb5\u9879PPT\u56fe\u6587\u9875-6-768x499.png 768w, https:\/\/www.senergytec.com\/wp-content\/uploads\/2024\/07\/\u5173\u8054\u5173\u7cfb5\u9879PPT\u56fe\u6587\u9875-6-705x458.png 705w\" sizes=\"(max-width: 1041px) 100vw, 1041px\" \/><\/div><\/div><\/div><\/div>\n<style type=\"text\/css\" id=\"style-css-av-1gfgzph-8a82cdf0491eb9d42a08a216a3189d56\">\n#top .flex_column.av-1gfgzph-8a82cdf0491eb9d42a08a216a3189d56{\nborder-radius:0px;\n-webkit-border-radius:0px;\n-moz-border-radius:0px;\npadding:0px;\n}\n<\/style>\n<div class='flex_column av-1gfgzph-8a82cdf0491eb9d42a08a216a3189d56 av_one_full  avia-builder-el-17  el_after_av_one_full  el_before_av_one_full  first flex_column_div av-zero-column-padding column-top-margin'   ><style type=\"text\/css\" id=\"style-css-av-lyfju9yb-68bc160992f41049e8ba7797ca43955e\">\n#top .av-special-heading.av-lyfju9yb-68bc160992f41049e8ba7797ca43955e{\nmargin:0px;\npadding-bottom:0px;\n}\n<\/style>\n<div  class='av-special-heading av-lyfju9yb-68bc160992f41049e8ba7797ca43955e av-special-heading-h2 blockquote elegant-quote elegant-centered  avia-builder-el-18  avia-builder-el-no-sibling  av-linked-heading '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  ><span class=\"heading-wrap\">Customer Support <span class='special_amp'>&amp;<\/span> Communication<\/span><\/h2><div class='special-heading-border'><div class='special-heading-inner-border'><\/div><\/div><\/div><\/div>\n<style type=\"text\/css\" id=\"style-css-av-16cj5c5-f00997657f8536ec65b91fec9c26544e\">\n#top .flex_column.av-16cj5c5-f00997657f8536ec65b91fec9c26544e{\nborder-radius:0px;\n-webkit-border-radius:0px;\n-moz-border-radius:0px;\npadding:0px;\n}\n<\/style>\n<div class='flex_column av-16cj5c5-f00997657f8536ec65b91fec9c26544e av_one_full  avia-builder-el-19  el_after_av_one_full  el_before_av_two_third  first flex_column_div av-zero-column-padding column-top-margin'   ><section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><p style=\"padding-left: 40px;\"><strong>Support Period:<\/strong> The device is actively maintained concerning security updates for the following 5 years after placing on the market.<\/p>\n<\/div><\/section><\/div>\n<style type=\"text\/css\" id=\"style-css-av-av_two_third-a6db8fe9dec15cfe34ca20699babb6a9\">\n#top .flex_column.av-av_two_third-a6db8fe9dec15cfe34ca20699babb6a9{\nborder-radius:0px;\n-webkit-border-radius:0px;\n-moz-border-radius:0px;\npadding:0px;\n}\n<\/style>\n<div class='flex_column av-av_two_third-a6db8fe9dec15cfe34ca20699babb6a9 av_two_third  avia-builder-el-21  el_after_av_one_full  el_before_av_one_third  first flex_column_div av-zero-column-padding column-top-margin'   ><section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><p style=\"padding-left: 40px;\"><strong>Progress Updates:<\/strong> We will send an email confirmation within 24 hours of receiving your report and keep you updated on the progress.<\/p>\n<\/div><\/section><\/div>\n<style type=\"text\/css\" id=\"style-css-av-qip691-d068f5f68ff576ebddcad7a86cd55eb6\">\n#top 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id=\"style-css-av-1ic24lh-6fd63f92a74d17fe043fd4b2902b951a\">\n.hr.av-1ic24lh-6fd63f92a74d17fe043fd4b2902b951a{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-1ic24lh-6fd63f92a74d17fe043fd4b2902b951a hr-invisible  avia-builder-el-25  el_after_av_one_third  el_before_av_hr  '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<style type=\"text\/css\" id=\"style-css-av-1a4mu85-4a24ff89f4c4dc07c0a80694c91a3657\">\n.hr.av-1a4mu85-4a24ff89f4c4dc07c0a80694c91a3657{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-1a4mu85-4a24ff89f4c4dc07c0a80694c91a3657 hr-invisible  avia-builder-el-26  el_after_av_hr  avia-builder-el-last  '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='after_section_2'  class='main_color av_default_container_wrap container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  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