Product name
NEWSLETTER
Report a Vulnerability
We welcome reports of potential security vulnerabilities affecting our products, software, services, or related digital elements. Reports submitted through our official channels are reviewed by our security team and entered into our internal tracking process.
Official Reporting Channels
We welcome reports of potential security vulnerabilities affecting our products, software, services, or related digital elements. Reports submitted through our official channels are reviewed by our security team and entered into our internal tracking process.
Secure Communication
- PGP Public Key:
/security/pgp-key.asc - Use HTTPS-protected
submission channels where available
What to Include
Acknowledgment and Follow-up
Upon receipt of your report, Senergy will assign an internal tracking reference, acknowledge receipt within 24 hours, review the report, request further information where needed, and provide follow-up communication where appropriate.
Coordinated Disclosure
Senergy supports a coordinated disclosure approach. We ask reporters not to publicly disclose a vulnerability before remediation and coordinated publication have taken place, unless otherwise agreed in writing.
Disclosure timelines may vary depending on severity and exploitability, product impact and user risk, remediation availability, supply chain coordination needs, and other case-specific factors.
Anonymous Reporting
Anonymous reports may be accepted. Please note that anonymous reporting may limit our ability to request clarification, provide updates, or coordinate publication.